Contextual AI: The Answer To Our Mis-Managed Recruitment Processes

Applicant tracking systems (ATSs) and recruiting management systems (RMSs) are the two AI-infused approaches to modern talent management that have gaps and limits. However, while AI-based platforms are critical for innovative outlooks to talent management, their implementation is fraught with difficulty. For example, a recent study by Harvard Business School (HBS) and Accenture discovered that due to the way the tracking systems are connected, over 10 million workers are eliminated from consideration. Similarly, according to a recent Wall Street Journal article, current talent management systems are operating as intended, screening millions of resumes for keywords and phrases that match job descriptions while excluding many qualified candidates. 

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