What do you think when someone asks you about empathy? Do you struggle to find its meaning or does it come to you naturally? In the age of artificial intelligence, do our AI systems need empathy? If so, what are some use cases where empathy can be most helpful in AI Systems?
Humans are social creatures. We thrive on empathy. When we read a book out loud to our children, they can hear the emotions we imbue into the passages. With each tone and inflection, our children will remember the love we inject into their favorite books. They will remember their bedtime reading as a special moment. They will have fond memories of the books that we read to them.